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Privacy Policy

02

Privacy Policy

At TuringText ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.turingtext.io (the "Site") and when you opt in or out of our text messaging services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

 
1. Information We Collect

We may collect the following types of information:


a. Personal Information

We may collect personally identifiable information ("Personal Information") that you provide directly to us, such as:

  • Name

  • Email address

  • Phone number

  • Payment information (if applicable)

  • Opt-in/opt-out preferences for text messaging services


b. Non-Personal Information

We may collect non-personal information about you whenever you interact with our Site. Non-personal information may include the browser name, the type of computer, and technical information about your means of connection to our Site, such as the operating system and the Internet service provider used.

 
2. Opt-In/Opt-Out Text Messaging

When you opt into our text messaging service, you agree to the collection and use of your information, including your mobile phone number, in accordance with this policy. If you opt out of text messaging, we will retain your opt-out request and no longer send promotional text messages unless you opt back in.

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a. Information Collected for Text Messaging Services

When you opt into our text messaging service, we may collect:

  • Your mobile phone number

  • Interaction data (e.g., whether messages were delivered, opened, or clicked)

  • Your preferences regarding receiving text messages

 

b. How We Use Your Information for Text Messaging

We use your mobile phone number and messaging preferences to:

  • Send you promotional, transactional, or informational text messages

  • Confirm your consent or withdrawal of consent for receiving text messages

  • Provide customer support and respond to your inquiries

You can opt out of receiving text messages at any time by:

  • Replying STOP to any text message you receive from us

  • Contacting our customer support team at [Insert Contact Information]

 
3. How We Use Your Information

We use the information we collect in the following ways:

  • To provide, operate, and maintain our services

  • To improve our website and services based on your feedback and usage patterns

  • To send marketing and promotional materials, including text messages, if you have opted in

  • To process transactions and send you related information, such as purchase confirmations

  • To respond to your inquiries, requests, and provide customer service

  • To comply with legal obligations and enforce our policies

 
4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are small data files placed on your device to collect information about your browsing activities. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly without cookies.

 
5. Disclosure of Your Information

We may disclose your personal information under the following circumstances:

  • To our service providers: We may share your information with third-party service providers who assist us in providing the services and running our business.

  • For legal reasons: We may disclose your information if required by law or to protect the rights, property, or safety of TuringText, our users, or others.

  • In a business transfer: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

 
6. Data Security

We have implemented appropriate security measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

 
7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including to meet legal, accounting, or reporting requirements. Information related to text messaging preferences, such as opt-in or opt-out data, will be retained as long as necessary for compliance and service-related purposes.

 
8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access and receive a copy of your personal data

  • The right to rectify any incorrect or incomplete personal data

  • The right to request deletion of your personal data

  • The right to restrict the processing of your data

  • The right to object to the processing of your data

  • The right to withdraw your consent for receiving text messages or marketing emails

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9. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will delete such information from our records.

 
10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the effective date of this policy and posting the revised version on our website. Your continued use of the Site or participation in text messaging after the changes take effect will signify your acceptance of the revised Privacy Policy.

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12. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

support@turingtext.io

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